Help your team focus on the right leads first.

When your team replies in the wrong order, interested leads are left waiting and opportunities are missed. Priority Inbox organizes conversations by stage, tags, and owner, so your team can work on the right leads at the right time.

Inbox

Your unified chat workspace

All

[256]

Todo

Unread

Won
Qualified
New lead
In contact
Call booked
Unqualified
No show

Give your team a clear place to start.

Filters

In ContactHot lead
In Contact

Lead Filters

Find the leads that need you first.

Bring qualified leads, people waiting for a reply, or your own conversations into one view. Filter by stage, tags, and owner to work through the leads that matter now.

alimamedgasanov

Active now

Price shopper

applied by AI

I'm ready to book, where is the link?

10:24 AM

Hot lead

applied by AI

Analysing intent...

AI Tags

Spot what matters without reading every chat.

Tell Mochi what to look for, such as buying intent or a confirmed budget. AI Tags labels conversations using your rules, so your team can find the right people faster.

Mochi AI

Nik, reminder - call in 5 mins

Now

JAN

22

Join Call

w/ @Gavriel - Fitness Coach

Client
In ContactHot lead
Team
Client

jameson

stuck at 20k man, need your help .. a month ish and

5m

New Lead

emilyj

PDF

1w

New Lead

markjohnson

I appreciate the follow-up! We're in the middle of a budget review, but I'm intrigued by your product's analytics features. Can you send me more information?

2w

Unqualified

lucyadams

Thanks for the email! We're committed to our current vendor for now, but I’d be interested in a quick chat for future possibilities. Could you send me some case studies?

3w

New Lead

No reply

3h 42m

No reply

5h 20m

No reply

6h 30m

Follow up while the conversation is still warm.

See which leads need attention and when their messaging window is closing. Give your team a clear next step before a promising conversation goes quiet.

Keep it personal. Keep it private.

Message Request

[5]

FILTERED

FILTERED

FILTERED

DM me for collabo!! promo only 💸💸💸

xk9##Make $800 daily!! click here---

Keep distractions out of the working inbox.

Separate spam from sales conversations so your team can spend more time with people who are interested.

Accounts Excluded

[12]

follow 4 follow?? 👀 👀 check bio bro

Keep personal conversations personal.

Exclude friends, family, and other personal accounts from your team’s working inbox. Choose which conversations belong in the sales workflow.

Frequently Asked Questions

Start with your existing conversations

Start Trial

Create your workspace and start your 7-day free trial. A payment card is required.

Connect Instagram

Securely connect through Meta’s official API. Mochi starts importing your last 30 days of DMs.

Start converting

Pick up an existing conversation and follow up with a lead. Invite your team when you’re ready.